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Privacy Policy


For reason for customer's privacy security, Ciaoflora Vietnam will absolutely not store any personal information of customers when booking online through the website of Ciaoflora Vietnam, except email address, phone number which will be used as an information channel between Ciaoflora Vietnam and customers in case of necessity.


Ciaoflora Vietnam collects and uses your personal information with suitable purpose and in compliance with the content of this "Security policy". 

In the event of necessity, we can use this information to contact you directly through following forms: sending open letter, order, letter of thanks, information on technology and security, etc.

We can also collect information on the number of times visiting, including the number of pages you have viewed, the number of links you clicked and other information relating to the connection to site www.dienhoaquocte.com. We also collect information on web browsers you use each time of visiting www.dienhoaquocte.com, including: IP address, type of browser, language used, time and addresses accessed by the browser.

With criteria for the most convenience and for quickest order for customers, the website of Ciaoflora Vietnam does NOT require customers to remember any username or password when operating in www.dienhoaquocte.com.

Oder code will be sent to email of the person who placed an order. We bear no responsibility in case the order code is disclosed.

In case you receive an order email because a person other than you used your email to make an order at website www.dienhoaquocte.com, please help us remove such email and notify us at order@dienhoaquocte.com and do not use information in this email for any purpose.


Ciaoflora Vietnam uses "Cookie" to help personalize and optimize your use of online time. 

A cookie is a document file which is placed in your hard disk by a server of the website. Cookie is not use to run programs or put viruses to your computer. Cookie is assigned to your computer and can only be read by a server of web page on the domain on which cookie is provided for you. 

One of the purposes of Cookie is to provide utilities to save your time when accessing to the website or visiting the website again without re-registering existing information.

You can accept or refuse the use of cookie. Most of browsers automatically accept cookie, but you can change settings to decline all cookies as you want. However, if you decline cookie, that may cause obstacle and negative impact on some cookie-dependent services and functions at website www.dienhoaquocte.com.


Online payment gateway such as 2checkout.com, Paypal, Webmoney, VNBC and Payoneer are major and prestigious partners which have been certified and ensured by Ciaoflora Vietnam and th third network security organizations as safe payment gateway for customers. Right after you make payment (click the "Continue payment" button), website will direct to a secured environment of online payment providers. From this moment, you will perform payment actions following instructions in the web page of the provider and bound to terms of use of such units.

All actions for entering credit card information will be performed in secured environment (https://) of partners providing online payment services. Ciaoflora Vietnam does not collect or store your credit card information.

Ciaoflora Vietnam is entitled to decline performing orders without stating reasons in case it assumes that the received online transactions are of high risk. In these cases, we will consult the persons in charge of the payment portals, or refund 100% amount of the order in the method that you have used for payment.

Special terms for Paypal users

We only accept payment via Paypal with verified Paypal accounts. Please pay attention to the "shipping address" and fill the exact address to ship items to (as in the order). In case the shipping address does not match with the order, we may refuse executing the order and refund to you.



Information in the news page is for reference only. Ciaoflora Vietnam bear no responsibility for links outside this website.

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Chúc mừng Ciaoflora Việt Nam với phiên bản mới. Đẹp và hoành tráng quá. Sẽ tiếp tục ủng hộ các bạn. Thân mến.
(Bích Luyên - SIKA)
Me toi rat hai long voi lang hoa ma Ciaofora da thiet ke va chuyen phat. Nhung nguoi song xa dat nuoc nhu chung toi that lay lam cam kich truoc nhung ho tro tu phia quy dich vu. Chung toi se loan bao ve dich vu cua quy cong ty den cong dong Viet nam o hai ngoai. Chuc thanh cong.
(Jeff Hoang)
Cám ơn Cialfora Việt Nam. Thật sự mình không nghĩ là dịch vụ bên đó "siêu tốc" đến như vậy và hoa lại rất đẹp nữa. Sẽ tiếp tục ủng hộ Ciaoflora dài dài.
(Hoài Anh)
I would like to thank Ciaoflora for the great service that was provided for my order. I must admit that I was a bit apprehensive when originally ordering, being in Australia and not being able to make and verbal confirmation of the order. However after receiving your e-mails, and that the recipient of the flowers was most pleased with the flowers, I am extremely happy with the service and will continue to utilize the services of Ciaoflora in the future.
I wish you all the best for the future, and as I said, we will definitely make use of you again. Kind regards, Mourrads.
Thank you for a most wonderful service. Your service really did a fine job inspite of me changing my order twice. Sanet was most pleased with the gift. Thanks once again. I will definately use Ciaoflora anytime.
(Nicole - From Texas)
Men chao Ciaoflora. Toi da su dung dich vu cua cac ban 1 vai lan va phai noi rang toi rat an tuong voi dich vu dien hoa ra nuoc ngoai cua cac ban. rat nhanh va chuyen nghiep. Toi se tiep tuc ung ho va loan tin den ban be ve dich vu nay.
(Hong Long Went - Germany)
Thật sự bất ngờ khi được biết rằng dịch vụ điện hoa quốc tế này có khả năng chuyển hoa đến tận vùng xa xôi của Québec. Tôi sẽ tiếp tục ủng hộ các bạn và chúc các bạn thành công.
(Loan - Webdev)